PRIVACY POLICY

  1. USER INFORMATION

Who is responsible for the processing of your personal data?

Pinturas Y Façadas Escribano S.L. is the responsible for the processing of the personal data of the user and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

What type of data do we request and process from you?

Depending on the form or way of obtaining your data, we always ask for the minimum necessary to comply with the detailed purposes in each case.

What do we process your personal data for and why do we do it?

Depending on the form where we have obtained your personal data, we will treat them confidentially to achieve the following purposes: In the form Newsletter

Send newsletters, news, offers and online promotions. (by the consent of the interested party, 6.1.to GDPR)

In the form Testimonial

Moderate and publish on the website the user's experiences, opinions and suggestions about a product or service.

(by the consent of the interested party, 6.1.to GDPR) In the form Contact

To respond to queries or any type of request that is made by the user through any of the contact forms that are made available on the website of the responsible.

(for the legitimate interest of the responsible, art. 6.1.f GDPR) Perform statistical analysis and market research. (for the legitimate interest of the responsible, art. 6.1.f GDPR)

In the form User registration

Manage the user's account to provide personalized access to the website and the interactive services it offers.

(by the consent of the interested party, 6.1.to GDPR) In the form Reservations

Formalize reservations at the establishment of the person in charge. (for the execution of a contract or pre-contract, 6.1.b GDPR)

Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future to customers, which makes it possible to carry out commercial communications referring to products or services that are similar to those that were initially the object of contracting with the client (art. 21.2 LSSI).

(for the legitimate interest of the responsible, art. 6.1.f GDPR) In the form Quotations

Schedule appointments and meetings with the person in charge.

(for the legitimate interest of the responsible, art. 6.1.f GDPR)

Social Media

Contact through Social Networks in order to maintain a relationship between the User and the Responsible that may include the following operations: - Process your requests and queries. - Inform about activities and events. - Inform about products and / or services. - Interact through official profiles. The user has a profile on the same social network and has decided to join the social network of the Responsible, thus showing his interest in the information published on it, therefore at the time of requesting to follow our official page, he provides us with his consent for the processing of his data. The User can access the privacy policies of the social network itself at any time, as well as configure his profile to guarantee his privacy. The User, once he is a follower or has joined the social network of the Person in Charge, may publish comments, links, images, photographs or any other type of content supported by it. The User, in all cases, must be the owner of the published content, enjoy copyright and intellectual property rights or have the consent of the affected third parties. - Sending of commercial communications related to the activities of the companies of the Group, as well as companies external to it, with which commercial collaboration or intermediation agreements have been established.

(by the consent of the interested party, 6.1.to GDPR)

Instant Messaging

Schedule appointments and meetings with the person in charge.

(for the legitimate interest of the responsible, art. 6.1.f GDPR)

Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future to customers, which makes it possible to carry out commercial communications referring to products or services that are similar to those that were initially the object of contracting with the client (art. 21.2 LSSI).

(for the legitimate interest of the responsible, art. 6.1.f GDPR)

Manage, maintain, improve or develop the services provided. (for the execution of a contract or pre-contract, 6.1.b GDPR)

Manage your purchase or online order, process the payment and proceed to the shipment or activation of the same, based on the general contracting conditions.

(for the execution of a contract or pre-contract, 6.1.b GDPR)

Send commercial quotes about products and services. (for the execution of a contract or pre-contract, 6.1.b GDPR)

Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the responsible and will be related to its products and services, or its collaborators or suppliers, with whom it has reached a promotion agreement. In this case, third parties will never have access to personal data.

(by the consent of the interested party, 6.1.to GDPR)

To respond to queries or any type of request that is made by the user through any of the contact forms that are made available on the website of the responsible.

(for the legitimate interest of the responsible, art. 6.1.f GDPR)

Video Surveillance

Purpose Security and access control, labor and internal activity control Legitimation Public interest in security and access control and Legitimate interest of the Responsible based on Art. 20.3 of the Workers' Statute For a maximum of 30 days

(by the consent of the interested party, 6.1.to GDPR)

Images and recordings

File with static and/or dynamic images. It includes the publication in the media of the data controller or third parties.

(by the consent of the interested party, 6.1.to GDPR)

Customers and suppliers

Commercial management with customers and suppliers

(for the legitimate interest of the responsible, art. 6.1.f GDPR)

Advertising exclusion

Data management to avoid sending commercial communications to those who had expressed their refusal or opposition to receive them.

(for compliance with a legal obligation, 6.1.c GDPR)

Commercial advertising

Advertising management and commercial prospecting. Includes data from legitimate publicly accessible sources. (for the legitimate interest of the responsible, art. 6.1.f GDPR)

Right of data subjects

To attend to the requests of citizens in the exercise of the rights established by the GDPR (for the fulfillment of a legal obligation, 6.1.c GDPR)

responsa Web, app and other platforms users

Identification data of users accessing the corporate website. (for the legitimate interest of the responsible, art. 6.1.f GDPR)

Training, courses, workshops, activities or similar

Management of the conditions of access and use.

(for the legitimate interest of the responsible, art. 6.1.f GDPR)

Connecting to the WiFi network

    To carry out statistical analyses and studies of (for the legitimate interest of the responsible, art. 6.1.f GDPR ) To carry out satisfaction surveys and (for the legitimate interest of the responsible, art. 6.1.f GDPR) (by the consent of the data subject, 6.1.to GDPR)

How long will we keep your personal data for?

They will be kept for no longer than necessary to maintain the end of the treatment or there are legal prescriptions that

when it is no longer necessary for this, they will be deleted with appropriate security measures to guarantee the anonymization of the data or the total destruction of the same.

To whom do we provide your personal data?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with which the responsible < /strong> has signed the confidentiality and data processor contracts required by current privacy regulations.

Do we make international transfers?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with which the responsible has signed the confidentiality and data processor contracts required by current privacy regulations.

Do we make international transfers?

In accordance with the provisions of Article 44 of the GDPR, the authorization for the international transfer of data to a country that has not been declared as a country with an adequate level of protection can only be granted if sufficient guarantees are obtained. Thus, it may be granted if the responsible for the treatment provides a written contract, concluded between the exporter and the importer of data, which contains the necessary guarantees of respect for the protection of the interested parties and guarantees the exercise of their rights.

It is possible that the responsible has services from suppliers that have servers or headquarters in other places and, therefore, these transfers are made. To consult the updated list of suppliers, consult the responsible or through [email protected]

What are your rights?

The rights that assist the user are:

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data, and limitation or opposition to its processing.

Right to lodge a complaint with the supervisory authority (www.aepd.es ) if you consider that the treatment does not comply with current regulations.

Contact details to exercise your rights:

Pinturas Y Façadas Escribano S.L.. C / Pare Guillem Vives, 39 Bajos, - 07006 Palma (Illes Balears). E-mail: [email protected]

  1. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

users, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to meet their request, by the provider, the inclusion of data in the remaining fields being voluntary. The user guarantees that the personal data provided to the responsible are truthful and is responsible for communicating any modification thereof.

The responsible informs that all the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the user. In the event that all the data is not provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.

If by any means, you provide us with personal data of other people, the responsible warns that you must do so with their consent and having informed, in advance, of the ends contained in this Privacy Policy.

Likewise, the responsible undertakes to provide any third party whose data you provide us with the relevant information, in accordance with the provisions of Article 14 of the General Regulation.

  1. SECURITY MEASURES

That in accordance with the provisions of current regulations on personal data protection, the responsible is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated.

The responsible guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of users and has communicated the appropriate information so that they can exercise them.

For more information about the privacy guarantees, you can contact the responsible through Pinturas Y Façadas Escribano S.L.. C / Pare Guillem Vives, 39 Bajos, - 07006 Palma (Illes Balears). E-mail: [email protected]

  1. VALIDITY

This privacy policy has been in force since 09/26/2022

The responsible reserves the right to modify this policy to adapt it to future legislative or jurisprudential updates that may be applicable, or for other technical, operational, commercial, corporate reasons, etc. If the rights of users are affected as a result of the changes, the responsible undertakes to inform about the reasons.